Security & Fraud Checks

Last updated: October 2025

At SUPERNEOX, we value your trust and are committed to protecting our customers from online fraud and brand misuse. Please review the following information to ensure you are shopping safely and securely.

1. Authorized Sales Channels

SUPERNEOX is a registered trademark. Our products are officially sold only through the following authorized platforms:

  • Our official website: https://superneox.com/
  • Our verified TikTok Shop account: https://www.tiktok.com/@superneox_store

Any other websites, stores, or online listings claiming to represent SUPERNEOX are not authorized and may be operating illegally. We cannot provide warranty coverage, after-sales service, or authenticity guarantees for products purchased from unauthorized sellers.

2. Fake Promotions and Giveaway Scams

Please be aware that SUPERNEOX does not conduct giveaways, promotional offers, or requests for customer information through unverified social media accounts or third-party channels.

If you encounter any online activities asking for your personal details, credit card information, or payment verification under the name of SUPERNEOX, these are likely fraudulent.

To stay safe, always confirm the legitimacy of any campaign through our official website or verified social media pages.

3. Data Privacy and Security

Your data security is our top priority. SUPERNEOX operates through the Shopify platform, which complies with strict U.S. data protection standards and global privacy laws.

We will never sell, share, or disclose your personal information outside of official operations related to your order. All transactions and customer information are processed securely through Shopify’s encrypted systems.

4. Reporting Suspicious Activity

If you receive suspicious messages, emails, or social media communications that appear to come from SUPERNEOX, please do not click any links or share personal details.

Instead, contact us directly through our official channels for verification:

If you believe you have been a victim of online fraud or identity theft, we encourage you to report the incident to your local authorities or file a complaint with the Federal Trade Commission (FTC) at https://reportfraud.ftc.gov.

5. Legal Notice

All trademarks, product names, and content related to SUPERNEOX are legally protected. We reserve the right to pursue legal action against individuals or entities that infringe on our intellectual property, misuse our brand identity, or attempt to defraud our customers.

Thank you for helping us maintain a safe and trusted shopping environment. Your vigilance protects not only your information—but also the integrity of the SUPERNEOX community.